Job title: Assistant Vice President , Anti-fraud & Collection (Retail Finance and Credit Card Department)
Company: CMB Wing Lung Bank Limited
Job description: We are a well established bank founded in 1933. Since 2008, the bank has become a member of the China Merchants Bank (“CMB”) group, the sixth largest commercial bank by total assets in China and currently among the top 100 banks in the world. “United, Professional, Enterprising” (「團結、專業、進取」) are the essence of our corporate culture. Following the motto of “Progress with prudence, service with sincerity” (「進展不忘穩健 服務必盡忠誠」), the Bank provides comprehensive banking service to customers.
We are determined to offer our staff a platform with diversity for their personal growth and career development. We treasure talent and reward them for the values they create with their professionalism, proactiveness, creativity, teamwork and commitment to thrive for excellence.
To cope with our business expansion, our Bank is inviting high calibre candidates to apply for the following position:-
Responsibilities:
- Oversee AML transactions monitoring and ensure smooth operations in credit control, fraud security & collection
- Perform fraud cases investigation by gathering and reviewing information, make suggestions for fraud investigation results
- Handle fraud prevention by conduct data analysis to understand current fraud trend and recommend action plan to mitigate fraud losses
- Attain and maintain a low credit and fraud loss rate by setting up preventive measures and conducting investigation on fraudulent activities such as application frauds, collusion, money laundering, lost & stolen, counterfeit card transaction
- Develop and implement a strategy to improve the collection of outstanding credit, review collection policies and procedure
- Liaise with internal/external stakeholders on credit control and collection matters
- Ensure adherence & compliance to all internal policies/guidelines and external regulatory requirements
- Provide coaching to the subordinates
Requirements:
- Degree holder, preferably in Business, Finance, Accounting or other relevant disciplines
- Minimum 5 years’ relevant banking experience, with 3 years of experience in managerial position
- Qualification in ECF is preferred
- Good knowledge in credit risk and fraud management
- Familiar with credit and collection operation cycle and related processes
- Knowledge of Credit Card Dispute Rules & Regulations will be an advantage
- Problem solving attitude, passionate with positive mind towards changes and advert situation
- Good team player/ leader with excellent communication, presentation and writing skills
- Able to work independently and under pressure
- Proficient in both English and Chinese; fluency in Putonghua is an advantage
Expected salary:
Location: Hong Kong
Job date: Fri, 16 Feb 2024 08:08:16 GMT
Apply for the job now!
