Job title: Customer Relation Specialist
Company: Capital Investment Pro
Job description: We specialize in providing seamless and secure solutions for buying, selling, and managing digital assets.The RoleYou will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Profile
- You have at least 1 year experience within a Customer Service or Customer Success role, ideally within the Ecommerce / Marketplaces and Payments / Cryptocurrencies industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong team player who can manage multiple stakeholders
- You are a self-starter and demonstrate a high level of resilience
- You are adaptable and thrive in changing environments
What’s on Offer?
- Leadership Role
- Opportunity within a company with a solid track record of performance
- Attractive Salary & Benefits
Expected salary: $10800 per year
Location: Viet Tri, Phu Tho
Job date: Wed, 17 Apr 2024 04:39:42 GMT
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