Job title: (Urgently) Spa Trainer / Đào Tạo Viên Spa
Company: Six Senses
Job description: Prepare for treatment
- Assist and monitor opening and closing daily check-list
- Be able to arrive at Spa prior to appointment time.
- Ability to be familiar with, and able to describe all Spa treatment.
- Set up and organize treatment room as per Six Senses Spas standards.
- Make sure treatment rooms have enough supplies at all times and as per Six Senses Spas standards.
- Ensure all equipment is well maintained and in safe condition.
- Ensure the cleanliness and hygiene of the Spa and own treatment rooms.
- Request and collect the stock of supplies necessary for the treatment rooms.
Conduct treatment
- Ensure all guests are greeted in Spa lounge.
- Escort guests to different areas and explain the Guest Journey.
- Serve the welcome drink or other menu offerings to the guests when required.
- Check with Spa Consultant for guests with medical condition.
- Adjust condition, music’s volume in treatment rooms.
- Perform body/ haircare/ facial/ nail treatments as per Six Senses Spas standards.
- Be able to explain to guests draping procedure for privacy and professional reasons.
- Provide prompt, courteous and accurate service to guests at all times.
- Complete written prescriptions for guests whenever application
After treatment
- Ensure all guests are departed and thanked by name.
- Treatment rooms are checked and maintained after each use.
- Properly keep a clean, sanitize work area for next guest arrive.
- Removed all dirty towels and linen removed from massage room after each guest use.
- Handle guest complaints and record all guest comments.
- Properly close station.
Merchandise
- Be able to familiar with existing and new products merchandise.
- Ability to interact with guests courteously and sell merchandise.
- Personally log all product recommendations.
- Be committed to achieve individual and group targets.
- Motivate the team in the sale of retail products
Training
- Assist to record and maintain all Spa therapist’s training records of completed task assessed: for certification: massage, nail care, hair care and skin care.
- Prepare training report/ training plan and keep to submission schedule of reporting for Daily/ Weekly/ Monthly/ Quarterly/ Bi-Annual and Yearly Report.
- Be able to conduct audits through various means: Q&A, multiple choices and reported all failed audit to manager.
- Properly review and update training materials.
- Give frequent feedback and recognition when hosts do well.
- Provide coaching and counselling to the therapist sessions to host when needed.
- Regularly update knowledge and skills in massage / beauty therapies.
- Ensure self and team members attend mandatory and other training programs by allocating dedicated training time.
- Do training needs analysis of each host.
- Give timely and specific performance feedback to hosts.
- Work in liaison with the Spa Management to maintain all training standards.
Quyền lợi được hưởng– Fully furnished accommodation with housekeeping service.– Transportation from/to resort & staff house.– Relocation & annual home leave ticket.– Duty meals.– Medical & accident insurance.Other benefits will be discussed during the interview processYêu cầu công việcTechnical Skills:
- Advanced MS Office and Outlook skill.
- Knowledge of healing therapies, spa treatments, beauty products, wellness traditions and fitness.
- Understand the latest trends, gadgets and health techniques in the market.
- Very good command over written and spoken English.
Work Environment:
- Must be able to apply physical pressure for long durations.
Yêu cầu hồ sơQualifications:
- Spa Industry or Resort/Hotel Experience.
- Anatomy & Physiology, Massage Therapy, Beauty Therapy (all at NVQ, ITEC, or CIDESCO).
Work experience:
- Two years or more of experience in beauty and massage therapies, preferably in a managerial level.
Expected salary:
Location: Ba Ria-Vung Tau
Job date: Mon, 01 Apr 2024 22:10:15 GMT
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